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Get clear, reliable support from experts who understand your needs.
Protect patient data every step.
Compliance
How does Fresh Marketing Solution ensure HIPAA compliance?
We take patient privacy seriously. Our marketing tools and workflows are built from the ground up to follow HIPAA’s strict rules. Every campaign we run safeguards patient information, so you can focus on caring for patients, without worrying about compliance.
Is HIPAA compliance included with my package?
Yes, every package we offer for medical practices includes HIPAA compliance at no extra cost. We make sure your patient data is protected and your practice stays compliant with healthcare privacy standards.
Can I opt out of HIPAA compliance?
No. To keep your patient data protected and fully compliant with HIPAA regulations, compliance is automatically included for every medical practice we serve. Once it’s active, it stays on—so your practice always has the protection and peace of mind it needs.
Can I transfer my account and keep HIPAA compliance?
Yes! If you need to transfer your sub-account, we’ll help you maintain HIPAA compliance as long as the receiving agency also follows HIPAA standards.
What sets us apart.
About Us
Why Choose Fresh Marketing Solution?
We focus only on private medical practices, so we know what matters most: patient trust and HIPAA compliance. What really makes us different? We take the time to understand your practice. That way, every marketing strategy fits your goals like a glove.
What Type of Support Does Fresh Marketing Solution Offer?
We’re with you from day one. Onboarding, training, and beyond. Need help tweaking a campaign? Have questions? We’re always just a call—or click—away. We’re here to make sure your practice grows smoothly and stress-free.
Do you specialize exclusively in medical practices?
Yes! We work 100% with private medical practices, so every strategy we create is tailored, compliant, and effective.
Who is on the Fresh Marketing Solution team?
Our team is made up of marketing experts, healthcare specialists, and automation pros—all dedicated to helping your practice grow.
How do you stay up to date with healthcare marketing trends?
We constantly research, test, and apply the latest marketing strategies so your practice stays ahead of the curve.
What’s your approach to building long-term client relationships?
We see every client as a partner. With clear communication, consistent results, and reliable support, we build relationships that last.
We’re here to help
Getting Started & Support
How Do I Get Started?
It’s simple. Book a free consultation with our team. We’ll talk about your practice, figure out the best plan to meet your goals, and take care of the setup—so you can focus on your patients.
What kind of onboarding can I expect?
You’ll get a personalized onboarding process with our team. We make sure every feature is set up and ready to go, so you can hit the ground running.
What training do you offer?
We provide step-by-step training and live support. You and your team will feel confident using every feature.
What support options do you provide?
Our dedicated support team is here whenever you need us—by phone, email, or chat.
Is there a contract or long-term commitment?
Yes, we offer flexible contract options of 3, 6, and 12 months to fit your practice’s needs. Choose what works best, and we’ll help you grow every step of the way.
Keep your online presence strong.
Website & Domain
I Already Have a Website! Will I Need a New Domain?
No worries! If you already have a domain, we’ll work with it and move it to our platform smoothly. No downtime, no fuss. If you don’t have a domain yet, we’ll help you get set up with one that fits your practice perfectly. Either way, we make sure it’s easy and seamless.
Can I keep my existing website design?
We can integrate our tools with your current design or work with you to refresh your site while keeping your brand’s look and feel. While we aim to match your existing design as closely as possible, it might not be an exact replica.
What if I need a brand-new website?
No worries! We build custom, high-converting websites designed around your practice’s goals and patient needs.
Do you offer website hosting?
Yes, every plan includes secure, reliable hosting to keep your site running smoothly and always available for your patients.
Can you help with transferring my domain?
Absolutely. We’ll handle the domain transfer for you, making the process easy and stress-free.
Will my website be mobile-friendly?
Yes! Every site we build is fully responsive and works beautifully on mobile devices.
Is SEO included in your websites?
Yes! We make sure your website is SEO-ready so patients can find you easily online.
Simple, Flexible Plans for Every Practice
Pricing & Plans
How much do your packages cost?
Our packages are designed to fit different practice sizes and budgets. Check our Plans page for details or book a call with us to find the best fit for you.
Can I change my plan later?
Absolutely! You can upgrade or adjust your plan as your practice grows and your needs change.
What forms of payment do you accept?
We accept all major credit cards and can arrange other payment options if needed.
Is there a setup fee?
Yes, there’s a one-time setup fee. It covers everything: building and customizing your account, integrating key systems, ensuring HIPAA compliance, and tailoring it all to your practice’s needs. This way, your marketing platform is ready to deliver results from day one.
Are your packages customizable?
Yes! While we offer standard packages, we can tailor them to meet your practice’s unique needs.
The tools that power growth.
Features & Tools
What kind of marketing automation do you provide?
We offer automated email and SMS campaigns, appointment reminders, and follow-ups. That way, your team can focus on patient care while we handle the busywork.
Do you have a CRM?
Yes! Our built-in CRM makes it easy to manage leads, nurture relationships, and keep every patient touchpoint organized and effective.
Can I customize my marketing campaigns?
Absolutely. We’ll work with you to tailor every campaign—branding, messaging, and more—so it fits your practice’s unique needs.
Do you offer AI tools?
Yes! We offer:
-Voice AI to handle calls and book appointments
-Conversation AI to help with automated patient messaging
-Reputation Management AI to monitor and respond to reviews
With these tools, your practice can grow—even after hours.
Can I track how my marketing is performing?
Definitely. Our real-time analytics dashboard lets you see calls, bookings, and conversions at a glance, so you always know what’s working.
Are your tools HIPAA-compliant?
Yes! Every feature we offer is designed with HIPAA compliance in mind to protect patient privacy and build trust.
Track performance with confidence.
Results & ROI
How quickly will I see results?
Every practice is different, but our strategies are designed to deliver consistent, measurable improvements in patient bookings and engagement. We’ll work with you to set expectations and align your marketing with your goals.
How do you measure success?
We track booked appointments, call conversions, and patient engagement so you always know how your marketing is performing.
What kind of ROI can I expect?
Our strategies aim to increase patient bookings and grow your revenue. Exact ROI depends on your practice size, services, and goals.
How do you help me grow my patient base?
We combine AI tools, targeted marketing campaigns, and follow-up strategies to attract and keep more patients.
Will I be able to track my results?
Absolutely! Our analytics dashboard gives you real-time insights into how every campaign is performing.
Track performance with confidence.
Partnerships & Affiliates
Do you offer a referral program?
Yes! When you refer a practice owner who becomes a client, you’ll get $250 off your next invoice once they make their first payment on a 6-month agreement. Plus, your friend gets $50 off their first invoice as a welcome bonus.
Is there a limit to how many people I can refer?
No limit! Refer as many people as you like. The more you refer, the more you earn—no cap on rewards.
How do I join the referral program?
Just reach out to our team. We’ll get you everything you need to start referring.
Do you offer investment opportunities?
Yes! Fresh Marketing Solution offers flexible investment options for those who want to support the future of healthcare marketing. You can choose a 5% equity share or a 10% profit share.
What’s the minimum investment?
We offer flexible options starting at $15,000 and going up to $60,000, depending on how involved you’d like to be.
How do I get involved as an investor?
Contact us to schedule a conversation. We’ll walk you through the options and help you choose the plan that fits your investment goals.
Empowering private medical practices with smart, innovative marketing. We help you grow by building trust, precision, and real results. Let’s talk about how to take your practice to the next level.
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